Customers

AHG RL Schedules and Updates

Please see below for most recent AHG RL update:

The AHG RL Christmas/New Year Schedule will be available first week of November as we are awaiting confirmation of Rail Services from our Rail provider.

National Customer Advice - NSW Bush Fires - Tuesday 12.11.19

National Customer Advice - NSW Bush Fires - Monday 11.11.19

National Customer Advice - NSW Bush Fires - Sunday 10.11.19

National Customer Advice - NSW Bush Fires - Saturday 09.11.19

National Customer Advice - NSW Bush Fires - Friday 08.11.19

Customer Portals

CAPcargo Access

To request access to the CAPcargo portal please email rlqueries@ahgrl.com.au

CAPcargo is the Transport Management System (TMS) used by AHG Refrigerated Logistics and provides a consistent experience across each of our brands. The CAPcargo portal allows our customers to:

  • Submit Transport orders.
  • Obtain Consignment notes.
  • Obtain Pallet labels.
  • View Proof of Delivery notices.
  • Retrieve Invoices.

You can learn more about CAPcargo through our tutorial videos here. For a downloadable copy of the CAPcargo Portal User Guide, please click here.

To request access to the CAPcargo portal please email rlqueries@ahgrl.com.au

Order For Transport (OFT) templates

For manual orders please select the correct 'Order for Transport' form from the list below:

Scott's Order for Transport

Rand/Harris Order for Transport

JAT Order for Transport

JAT Ex Innisfail Bundaberg Mareeba Tully Order for Transport

Refrigerated Logistics Departure and Arrival Schedule (Lead Times)

For assistance in completing these OFT’s click here to download the index guide. 

Fuel Levy Surcharges

Dear valued customer,

For your information, the current fuel surcharges are:
ROAD: 13.21% (11 November – 24 November) - Fortnightly
RAIL: 11.85% (1 November – 30 November) - Monthly