Customers

AHG RL Schedules and Updates

Please see below for most recent AHG RL update:

Customer Portals

CAPcargo Access

To request access to the CAPcargo portal please email rlqueries@ahgrl.com.au

CAPcargo is the Transport Management System (TMS) used by AHG Refrigerated Logistics and provides a consistent experience across each of our brands. The CAPcargo portal allows our customers to:

  • Submit Transport orders
  • Obtain Consignment notes
  • Obtain Pallet labels
  • View Proof of Delivery notices
  • Retrieve Invoices

You can learn more about CAPcargo through our tutorial videos here. For a downloadable copy of the CAPcargo Portal User Guide, please click here.

To request access to the CAPcargo portal please email rlqueries@ahgrl.com.au

Order For Transport (OFT) templates

For manual orders please select the correct 'Order for Transport' form from the list below:

Scott's Order for Transport

Rand/Harris Order for Transport

JAT Order for Transport

Refrigerated Logistics Departure and Arrival Schedule (Lead Times)

For assistance in completing these OFT’s click here to download the index guide. 

Fuel Levy Surcharges

Dear valued customer,

For your information, the current fuel surcharges are:
ROAD: 10.10% (17 February - 1 March) - Fortnightly
RAIL: 11.95% (01 February - 29 February) - Monthly

Pacific National Rail Updates

Please see below for most recent Pacific National Rail notices and updates:

National Customer Rail Advice - Labour Day (VIC) and Adelaide Cup Day (SA) - 9th March 2020 - UPDATE 1

National Customer Delayed Rail Advice - Friday 21st February 2020

National Customer Rail Advice - Passenger Train Derailment at Wallan VIC - 21st February 2020
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 National Customer Rail Advice - Passenger Train Derailment at Wallan VIC - 21st February 2020 - UPDATE 1

National Customer Delayed Rail Advice - Thursday 20th February 2020

National Customer Delayed Rail Advice - Wednesday 19th February 2020

National Customer Rail Advice - Level crossing incident at Bribbaree NSW - Tuesday 18th February 2020 - UPDATE 1
National Customer Rail Advice - Level crossing incident at Bribbaree NSW - Tuesday 18th February 2020 - UPDATE 2
- National Customer Rail Advice - Level crossing incident at Bribbaree NSW - Wednesday 19th February 2020 - UPDATE 3

National Customer Delayed Rail Advice - Tuesday 18th February 2020

National Customer Rail Advice - Wagon detach at Loongana WA - Monday 17th February 2020 - UPDATE 1

National Customer Delayed Rail Advice - Monday 17th February 2020

National Customer Rail Advice - Delay to Pacific National Train 3MB4 Locomotive and signal failures - Wednesday 12th February 2020 - UPDATE 1

National Customer Delayed Rail Advice - Friday 14th February 2020

National Customer Rail Advice - Lithgow (NSW) Line Closed - Thursday 13th February 2020 - UPDATE 1

National Customer Delayed Rail Advice - Thursday 13th February 2020

National Customer Delayed Rail Advice - Wednesday 12th February 2020

National Customer Delayed Rail Advice - Tuesday 11th February 2020

National Customer Delayed Rail Advice - Monday 10th February 2020

National Customer Rail Advice - NSW Track Closure - Sunday 9th February 2020 - UPDATE 1

National Customer Advice - Delay to Pacific National Train 4PM6 Locomotive Failure - Saturday 8th February 2020 - UPDATE 1

National Customer Delayed Rail Advice - Friday 7th February 2020