Customers

AHG RL Schedules and Updates

Please see below for most recent AHG RL update:

AHG RL Easter Schedule 2020

Customer Portals

CAPcargo Access

To request access to the CAPcargo portal please email rlqueries@ahgrl.com.au

CAPcargo is the Transport Management System (TMS) used by AHG Refrigerated Logistics and provides a consistent experience across each of our brands. The CAPcargo portal allows our customers to:

  • Submit Transport orders
  • Obtain Consignment notes
  • Obtain Pallet labels
  • View Proof of Delivery notices
  • Retrieve Invoices

You can learn more about CAPcargo through our tutorial videos here. For a downloadable copy of the CAPcargo Portal User Guide, please click here.

To request access to the CAPcargo portal please email rlqueries@ahgrl.com.au

Order For Transport (OFT) templates

For manual orders please select the correct 'Order for Transport' form from the list below:

Scott's Order for Transport

Rand/Harris Order for Transport

JAT Order for Transport

Refrigerated Logistics Departure and Arrival Schedule (Lead Times)

For assistance in completing these OFT’s click here to download the index guide. 

Fuel Levy Surcharges

Dear valued customer,

For your information, the current fuel surcharges are:
ROAD: 2.75% (30 March - 12 April) - Fortnightly
RAIL: 9.25% (01 April - 30 April) - Monthly

Pacific National Rail Updates

Please see below for most recent Pacific National Rail notices and updates:

National Customer Advice - Pacific National's Response to COVID-19

National Customer Delayed Rail Advice - Monday 6th April 2020

National Customer Delayed Rail Advice - Friday 3rd April 2020

National Customer Delayed Rail Advice - Thursday 2nd April 2020

National Customer Delayed Rail Advice - Wednesday 1st April 2020

National Customer Delayed Rail Advice - Monday 30th March 2020

National Customer Delayed Rail Advice - Friday 27th March 2020

National Customer Delayed Rail Advice - Wednesday 25th March 2020

National Customer Delayed Rail Advice - Monday 23rd March 2020

National Customer Delayed Rail Advice - Friday 20th March 2020

National Customer Delayed Rail Advice - Thursday 19th March 2020

National Customer Delayed Rail Advice - Wednesday 18th March 2020

National Customer Delayed Rail Advice - Monday 16th March 2020

National Customer Delayed Rail Advice - Thursday 12th March 2020

National Customer Delayed Rail Advice - Wednesday 11th March 2020

National Customer Delayed Rail Advice - Tuesday 10th March 2020

National Customer Rail Advice - Labour Day (VIC) and Adelaide Cup Day (SA) - 9th March 2020 - UPDATE 1

National Customer Delayed Rail Advice - Monday 9th March 2020

National Customer Delayed Rail Advice - Friday 6th March 2020

National Customer Delayed Rail Advice - Thursday 5th March 2020

National Customer Delayed Rail Advice - Wednesday 4th March 2020

National Customer Delayed Rail Advice - Tuesday 3rd March 2020

National Customer Rail Advice - Monday 2nd March 2020