Customers

AHG RL Schedules and Updates

Please see below for most recent AHG RL Service Schedule:

Customer Portals

CAPcargo Access

To request access to the CAPcargo portal please email rlqueries@ahgrl.com.au

CAPcargo is the Transport Management System (TMS) used by AHG Refrigerated Logistics and provides a consistent experience across each of our brands. The CAPcargo portal allows our customers to:

  • Submit Transport orders.
  • Obtain Consignment notes.
  • Obtain Pallet labels.
  • View Proof of Delivery notices.
  • Retrieve Invoices.

You can learn more about CAPcargo through our tutorial videos here. For a downloadable copy of the CAPcargo Portal User Guide, please click here.

To request access to the CAPcargo portal please email rlqueries@ahgrl.com.au

Order For Transport (OFT) templates

For manual orders please select the correct 'Order for Transport' form from the list below:

Scott's Order for Transport

Rand/Harris Order for Transport

JAT Order for Transport

JAT Ex Innisfail Bundaberg Mareeba Tully Order for Transport

Refrigerated Logistics Departure and Arrival Schedule (Lead Times)

For assistance in completing these OFT’s click here to download the index guide. 

Fuel Levy Surcharges

Dear valued customer,

For your information, the current fuel surcharges are:
ROAD: 11.73% (10 June - 23 June) - Fortnightly
RAIL: 12.25% (1 June - 30 June) - Monthly.

Pacific National Rail Updates

Please see below for most recent Pacific National Rail notices and updates:

National Customer Delayed Rail Advice - Wednesday 26th June 2019

National Customer Delayed Rail Advice - Monday 24th June 2019

National Customer Delayed Rail Advice - Friday 21st June 2019

National Customer Delayed Rail Advice - Thursday 20th June 2019

National Customer Delayed Rail Advice - Tuesday 18th June 2019

National Customer Delayed Rail Advice - Monday 17th June 2019

National Customer Advice - East-West Mainline Closed Due to Flooding at Mambray Creek (SA)
- Update 1

National Customer Delayed Rail Advice - Thursday 13th June 2019

National Customer Delayed Rail Advice - Wednesday 12th June 2019

National Customer Delayed Rail Advice - Friday 7th June 2019

National Customer Delayed Rail Advice - Thursday 6th June 2019

National Customer Delayed Rail Advice - Monday 3rd June 2019

National Customer Delayed Rail Advice - Thursday 30th May 2019

National Customer Delayed Rail Advice - Wednesday 29th May 2019

National Customer Delayed Rail Advice - Friday 24th May 2019 

National Customer Delayed Rail Advice - Thursday 23rd May 2019

National Customer Delayed Rail Advice - Wednesday 22nd May 2019

National Customer Delayed Rail Advice - Monday 20th May 2019

National Customer Delayed Rail Advice - Friday 17th May 2019

National Customer Delayed Rail Advice - Thursday 16th May 2019

National Customer Delayed Rail Advice - Wednesday 15th May 2019

National Customer Delayed Rail Advice - Monday 13th May 2019

National Customer Delayed Rail Advice - Friday 10th May 2019

National Customer Delayed Rail Advice - Thursday 9th May 2019

National Customer Delayed Rail Advice - Friday 3rd May 2019

National Customer Delayed Rail Advice - Monday 29th April 2019

National Customer Advice - Sydney-Brisbane Mainline Closed 15th April 2019
- Update 1
- Update 2

National Customer Delayed Rail Advice - Monday 15th April 2019

National Customer Delayed Rail Advice - Friday 12th April 2019